FREQUENTLY ASKED QUESTIONS

1.  Is Baby Change-N-Go made from "baby safe" materials?

A:  Yes!  Baby Change-N-Go was designed by parents for parents, with safety in mind.  All materials are BPA-free, lead-free and phthalates-free.

 

2.  What size infant/toddler can Baby Change-N-Go accommodate? 

A: It can hold an infant/toddler weighing up to 40 lbs and 2 years of age and younger.  Baby Change-N-Go is built to accommodate the 95th percentile 2 year old.  Please click HERE to see the CDC Growth Chart for infant males age 0-2. Please click HERE to see the CDC Growth Chart for infant females age 0-2.  Given that the length of the base is 33", a 95th percentile infant/toddler would need to keep his/her legs slightly bent in order to stay within the mesh netting at the end of the base. 

 

3.  How big is Baby Change-N-Go?

A: When open, the base is 33" long by 10 1/4" wide.  The measurement from the top of hook to the base of the product is 32".  When folded, Baby Change-N-Go is 12" x 10 1/4" x 2 1/2". 

 

4.  Is Baby Change-N-Go heavy?

A:  No.  Baby Change-N-Go is lightweight, weighing 2.68lbs.

 

5.  How do I transport my Baby Change-N-Go?

A:  Baby Change-N-Go comes with a matching cinch bag.  It folds up nicely to fit in a diaper bag, messenger bag or backpack.   

 

6.  I already placed an order.  When will it ship?

A:  All orders placed on or after November 27, 2016 are expected to ship by mid February.  Should that date change we will inform all customers who have placed an order.

 

7.  I would like to change the shipping details of my order.  What do I do?

A:  Not a problem!  Email us your order change at info@BabyChangeNGo.com and reference your order ID#.

 

8.  I already ordered Baby Change-N-Go but I would like to change my order.  Help?

A:  If your order has not shipped yet we may be able to make changes to your transaction.  Please email us your order # and request to info@BabyChangeNGo.com

 

9.  How do I clean my Baby Change-N-Go?

A:  Baby Change-N-Go is waterproof.  It can be cleaned with a warm, soapy (gentle soap) cloth or a disinfectant cloth as needed.

 

10.  I would like to return my order.  What do I do?

A:  All purchases are final.  We do not accept returns unless there is a manufacturing defect.  In the case of a manufacturing defect, the product must be returned within ten days (10) of receipt of product. 

 

11.  Who do I contact for wholesale information?

A:  Please email Brenda@BabyChangeNGo.com for more information.

 

12. Who do I contact for distributor information?

A: Please email Brenda@BabyChangeNGo.com for more information.

 

13. I would like to review Baby Change-N-Go for my blog/website.  Who do I contact?

A:  Please email Brenda@BabyChangeNGo.com for more details and complimentary image use.